Zheng Chang details measures taken to better serve customers amidst COVID-19 outbreak
Image credit: Zheng Chang
Nearly 200 countries and regions have been affected by COVID-19. The epidemic is still ravaging the world as countries roll out measures to curb the virus spread.
Through the effective implementation of various epidemic prevention and control measures, Zheng Chang has resumed work and production. Faced with this severe situation, the company has managed to make use of various resources and means to minimalise the epidemic's impact.
Many Zheng Chang salesmen, technical, and after-sales personnel have gone abroad and have been serving on the front line. During customer visits, technical exchanges and after-sales service, they have strictly abided by local epidemic regulations, conscious of their responsibilities and obligations in making a joint effort to fight against the virus.
In order to effectively contain the spread of COVID-19 and ensure the smooth running of business, Zheng Chang strengthened communication and coordination with overseas employees and agents, and provided safe, stable and efficient solutions for global customers by video conference, telecommuting and remote after-sales guidance.
Governments worldwide are joining the fight against the epidemic as the confirmed COVID-19 cases sharply increase. Viruses have no nationality. Zheng Chang has been paying close attention to the epidemic since the COVID-19 outbreak. Ms Hao Yun, chairman of Shanghai Zheng Chang, sent a letter of greetings to the agents and customers affected by the epidemic, expressing sincere thanks and respect for their strong understanding and support.
Zheng Chang has an unremitting pursuit to create value for customers and the mission to fight against the coronavirus with responsibilities and actions. Let us work together to overcome the difficulties!
Visit the Zheng Chang website, HERE.